No! Peppermint is a website bot to help you to collect the customers email and contact details and to help get more sales and conversions on your website. Peppermint is not a way to chat directly with your customers. Any messages from customers will be sent to your email and you can reply from your email. We find that most business owners do not have the time to man an online chat all of the time. Unless you can guarantee to answer all website visitors immediately it’s better NOT to have chat on your website.
How does Peppermint improve leads and sales on my website?
The Peppermint website bot reaches out to visitors and gets them to engage with you. It can help to get their contact details if they are browsing and not sure if they want to buy your product or service. Then you can answer their questions and help them to make the decision to buy.
How do I install Peppermint on my site?